Security

Effective use of data is not only important to our customers it’s critical to us as a business.

We work with a team of specialists to ensure we can provide our customers the assurance they need that their data and information is safe and secure. We continually work towards operational excellence and meeting ISO 27001 security standards.

What this means for you

• Assurance that we have the best practice controls in place to protect your data
• Transparency of how we do business
• Independent advisers, consultants and auditors to ensure we meet the ISO standards
• External security audits run on a quarterly basis

Organizations and standards we align to

Key Security Features

Product and Infrastructure Security

Password and Credential Storage

Think Evolve Solve stores passwords using the bcrypt hashing function and allows 2FA (Two factor authentication)

Data Hosting and Storage

TES services and data are hosted in Microsoft Azure facilities in the EU

Failover and DR

The TES Data platform and associated services were built with disaster recovery in mind our data is hosted across multiple regions in the EU which ensures business continuity with minimal downtime.

Back Ups and Monitoring

Think Evolve Solve have back-up policies and procedures in place for datastores that contain customer data.

Permissions and Authentication

Access to customer data is limited to authorized employees who require it for their job.

Think Evolve Solve have 2-factor authentication (2FA) and strong password policies on GitHub, Google, Azure and other services to ensure access to cloud services are protected.

Encryption

Think Evolve Solve is served 100% over https using 256 bit encryption.

Our API and application endpoints are TLS/SSL only and score an “A” rating on Qualys SSL Labs‘ tests.

Incident Response

Think Evolve Solve has procedures in place for security events which includes escalation procedures, rapid mitigation and post mortem.

Additional Security features

Data Protection Officer

We have an appointed Data Protection Officer to oversee and advise on our data management

Training

All employees complete Security and Awareness training annually.

Policies

Think Evolve Solve has developed a comprehensive set of security policies covering a range of topics. These policies are updated frequently and shared with all employees.

Employee Vetting

TES performs background checks on all new employees in accordance with local laws.

Confidentiality

All employee contracts include a confidentiality agreement.

Security questions?

If you have any security questions contact us at security@thinkevolvesolve.ie